Google My Business Reviews
Based on 56 reviews
15:44 16 Feb 22
Both my husband and I had a terrible work done on our teeth by this dentist. She only cared about maximizing use of... dental insurance and not our well-being. The crowns she put in did not fit properly and she didn't know how to fix them so she just put them in instead of sending them back. The crowns which cost a fortune broke after less than 2 years and because they were placed in correctly had created spaces between the molars and the molars next to them got cavities from food that would get stuck there and couldn't be cleaned. This of course required years of extra work on these teeth by multiple dentist and was not covered anymore by insurance because they already paid this dentist for the crowns. I don't recommend this dentist and I think it is important to let others know of the dangers of having someone mess with their teeth.read more
12:01 08 Dec 21
I had a great experience since past 2 years doing all dental procedures from Dr. Chawla and her team. I did my... Invisalign Teeth Alignment and other dental work. The entire team gives their full attention paired with solid professionalism, compassion, and effective communication that helped me throughout the entire process. I continue to undergo dental related activities from Dr. Chawla and I would highly recommend everyone for dental related procedures.read more
19:54 06 Dec 21
My neighbor highly recommended Dr. Chawla. Things however went horribly wrong for me and my husband.In May., after... over a year without dental cleaning and after we got the vaccine, we went to see Dr. Chawla. We both don't normally do numbing for any cleaning (regular or deep) and it's been that way with different dentists forever. Dr. Chawla wasn't able to do cleaning without numbing. She said she's scared if the patients flinch. We should have stopped there. We went along.What went wrong for me: She said I needed a crown (dentin layer showing) for my second to the last top right. I went with it. The crown was hurting so much and I was thinking to give it some time. After 3 months, it was still hurting, I went back twice and she shaved it twice. It didn't fix problem anyway until I saw a new dentist and she fixed it for good. The crown now is so thin in areas that the metal is almost showing. I was told the crown should've been made to close the big gap I have to prevent the food from trapping. I did ask for that, but Dr. Chawla's office told me the gap couldn't be closed. I didn't understand why. Now I have to live with a crown for years to come dealing with the gap. Also, the new dental office (hygienist) didn't understand why Dr. Chawla had to numb for cleaning because they never numb for regular cleaning and only do numbing for deep cleaning for patients who request it. Also, Dr. Chawla's office didn't do polishing for me after cleaning. I had to ask multiple times and went back to get my teeth polished because they felt so rough.What went wrong for my husband: In May. after a long year, Dr. Chawla said my husband only needed regular cleaning. In Aug. when he went back for a follow up appointment after seeing a periodontist, Dr. Chawla told him he needed deep cleaning (3 months after the regular cleaning). He went with it and went in for a half mouth deep cleaning. He came back with a whole swollen face that we've never seen anything like that. Also, he said the treatment didn't feel like a deep cleaning. It was more like another regular cleaning. We immediately cancelled the other half mouth cleaning. And this week when my husband saw the new dentist, he was told he didn't need deep cleaning for the half that wasn't done in Aug. He didn't need any deep cleaning in the first place just like Dr. Chawla told him in May. For whatever reason Dr. Chawla thought she needed to do deep cleaning for my husband only after 3 months was never explained and understood. The whole thing didn't make any sense. Also, Dr. Chawla told my husband to always brush his teeth right after eating, which completely contradicts what we knew about dental health. We are supposed to wait at least half an hour before brushing because the enamel is soft and warm after eating, brushing the teeth right after eating will damage the enamel. It confused my husband and he had to do the research all over again and confirmed once again that we shouldn't brush our teeth right after eating. We should trust what our dentist says or does. We don't have trust in Dr. Chawla.Response to the response: There is no need to communicate when we were done with the office and completely lost the trust. We don't have that kind of time.read more
21:04 16 Nov 21
I started going to this dentistry in 2018 while in college and with little money after a dental emergency. Even though,... I had no insurance she took me in onboarded me into her insurance and fixed my teeth perfectly. Since, I have gone 3 times a year and have not needed any major intervention.Besides, the major fix in 2018, she has only prescribed me with a retainer for teeth sensitivity due to grinding. The sensitivity was specially bad when going through the dental cleaning. Though, I thought the pain was related to me just been sensitive and that the retainer was unnecessary, but I gave the dentist the benefit of the doubt and wore it for 6 months. I am so impressed now. I recently went for the dental cleaning and the teeth sensitivity was gone.This dentist is amazing and really takes care of her patients. I highly recommend her. The dentist will not put you through any unnecessary procedure and is all about maintaining.read more
18:07 16 Nov 21
Professional staff, great experience and no wait appointments!
20:06 12 Nov 21
Professional staff. They always answer all my questions and concerns even if I already ask them before. I become super... anxious with dental work and they are patient and calm me down. Friendly environment.read more
16:07 06 Nov 21
I've been going here for a while, but my last experience was so bad, I'm not going back. She filled an unnecessary... filling, badly. It wasn't causing me pain before and it was causing pain after she put it in. Additionally, she did a poor job numbing that part of my mouth and was getting aggressive when I flinched and she got defensive when I told her to numb it more. Additionally, they took literally 24 X-rays of my face. Just a bad job all aroundOn top of that, she wouldn't stop pushing InvisAlign. Maybe you should focus more on doing a good job than pushing more productsResponse: I know what X-Rays are for. You took 24 X-Rays last time I was there, in addition to those other problemsread more
16:17 04 Mar 21
Was happy at first. But then just high additional costs and referrals every time. Something new popping up. Very... costly.Felt it was very unfairread more
Lester Dela Cruz
17:41 04 Feb 21
They are too pushy to for me to borrow thousands of dollars to get services done on my teeth immediately. I was told by... the doctor I need X,X,X treatments. That's fine but the cost can easily go up to 6-8k for all of them to be done. I told them I'm worried about the cost and they insist for me to borrow money so I can get treatment done. I don't want to borrow 8k to fix something that isn't giving me issues at the moment. Anyway, it feels very sales driven office. I'd rather try a different office who are realistic about how much money people really have for treatments.read more
22:32 30 Dec 20
Lotus Dental Group is amazing! Dr. Chawla and her team provide exceptional dental care, paired with healthy doses of... professionalism and compassion. I went in anxious from a previous dental experience and they quickly put me at ease. They are very transparent about your treatment plan, and Dr. Chawla is gifted at explaining everything along with the pros and cons of various treatment options. The office is immaculate and appealing, and takes Covid protocols seriously to provide a safe and comforting experience for patients and the staff. Thank you, Lotus Dental Group!read more
20:57 12 Oct 20
I couldn’t possibly rate Lotus Dental Group any higher. Amazing group, amazing care. As a person with a phobia of... dentist offices, I am now a regular and it’s actually enjoyable. I receive Invisalign through them as well and it couldn’t be more efficient. Definitely give them a look if you are in the market.read more
02:08 06 Sep 20
Upon researching for a new dentist in the Delta Dental directory, I found most all the dentists had satisfactory... reviews. However, Dr Chawla’s were loaded with superlatives. Not only that, she seemed to have handled many challenging cases. These, too, garnered rave reviews. I visited her office the same day! I was favorably impressed to find a beautiful, modern, clean office, joyful staff members, and a broad spectrum of dental capabilities handled in the office.Further research revealed that Dr Chawla earned her doctorate in dentistry from one of only three such dental schools in the Ivy League, the University of Pennsylvania. Further, it is currently (2020) ranked as the finest dental school in the U.S. (dental-colleges.com). Dr Chawla didn’t bely her credentials. As is her standard practice, Dr Chawla performed a one hour new patient examination. I had never had such a comprehensive and in depth dental exam ever. As is also her standard practice, a dentist performs all teeth cleaning, in my case by her colleague, Dr Ngo. This was my first teeth cleaning by a dentist, and an impressive one: gentle, thorough, with dental care suggestions shared as appropriate.My previous dentist recommended I have a new crown done to address a “food pocket” that had developed due to tooth movement. Dr Chawla thought this ill- advised as the procedure would necessarily cause tooth nerve damage from the process use of heat. Instead she suggested addressing it with floss as needed, something that has proven to be feasible and effective. Dr Chawla’s staff merit special recognition. They are the most professional, competent, and joyful medical office staff I have ever encountered! I attribute this to the manner in which Dr Chawla interacts with them, as she does as well with patients. She is poised, forthright, respectful, clear in her communications at an appropriate pace, kindly, and appreciative. Her website is also model, encompassing all relevant information in an easy access design, including extensive text and video instructional material in the “Patient Portal”.With the current Covid-19 precautions, I was hesitant to schedule my six month teeth cleaning. However, Dr Chawla kept me informed by emails as to how her office was addressing these challenges. When I just had my teeth cleaned there, I found their precautions to be ultra reassuring health safety-wise. I was screened upon arrival for history, temperature, blood oxygen saturation, and washed my hands with virus-combatting gel. Dr Chawla appeared to be attired in an astronaut in-flight suit, all for the safety of her patients.Remarkably, I found no improvements to suggest for improving Dr Chawla’s model dental practice. I highly recommend her and her dedicated team without qualification.read more
Based on 83 Reviews
In the few years I've been coming to the Lotus Dental Group practice, I've had nothing but positive experiences both with the treatment and with everyone...
This is a great group of people. I spent 3 great years coming here and going through Invisiline. I moved to Tennessee and haven't found anything in...
I had a great experience since past 2 years doing all dental procedures from Dr. Chawla and her team. I did my Invisalign Teeth Alignment and other dental...
I've been going here for a while, but my last experience was so bad, I'm not going back. She filled an unnecessary filling, badly. It wasn't causing me pain...
Doesn't pay attention to patients' questions and needs. Instead tries to force Invisalign even when you have said you are not interested. Further if you...
My experience with Lotus Dental group was excellent. I came to this clinic because I was not happy with my previous dental service provider. Now I feel I...
I just love this dentistry so much! I can't tell you how helpful and welcoming each member on this team is! They all do such a wonderful job and they get...
Great hospitality. Everyone is very nice and helpful. Dr Chawla is very nice and patient. Always answers my questions and explains the process very well.
Dr. Chawla and her team are amazing. I first came in 4 years ago to see what could be done for me. They always made me feel comfortable and have never made...
Wow.Have plenty more to write in the future, but let's start with this:The entire staff (assistants, front desk, I don't even know their official job...